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Things We Wish We Knew When We Started Our Cleaning Business Almost Two Decades Ago

Looking back nearly 20 years, there’s a lot we wish we’d known when we first dipped our toes into the cleaning industry. Like many entrepreneurs, we started small—working as subcontractors, learning on the job, and sometimes facing setbacks that taught us valuable lessons. Today, GD Pro Services stands as a testament to growth, resilience, and hard-earned expertise. Here are some of the things we wish we knew back then, along with stories of early missteps and how they shaped our journey.





The Importance of the Right Tools and Products


In our early days, we often struggled with choosing the right cleaning products and equipment. We thought that any solution would work, but we quickly learned that using the wrong chemicals or tools can not only reduce efficiency but can also damage surfaces or leave behind residues. For example, we once used a general-purpose cleaner on a delicate surface, resulting in streaks and minor damage that cost us extra time and money to fix.


Today, we invest in high-quality, specialized products for every task. We’ve learned that investing in the right tools not only improves the cleaning outcome but also protects the integrity of the surfaces we work on. This lesson taught us that quality always matters, and it’s one of the pillars of our service today.


Learning to Plan and Schedule Effectively


In our early days, our schedules were often a mess. We’d take on multiple projects without a clear plan, and this sometimes led to rushed jobs and overlooked details. One memorable incident was when we were working on a large post-construction cleanup; in our haste, we missed a crucial area, and the client was understandably disappointed. That experience was a turning point for us.


Now, we rely on detailed planning and robust scheduling. Every project begins with a clear timeline and a checklist of tasks to ensure nothing is overlooked. This structured approach not only helps us meet deadlines but also ensures that every job is completed to the highest standards. Planning isn’t just about timing—it’s about building trust with our clients.


The Value of Comprehensive Training and Quality Assurance


Back in the day, our team was a mix of newly hired workers eager to learn, but we didn’t always have the training or oversight needed to ensure consistency. There were times when even basic tasks were done inconsistently, which led to quality issues and unhappy clients. We remember a particular instance on a construction site where inconsistent cleaning practices left dust in hard-to-reach corners, causing delays and extra work.


That experience made us realize that ongoing training and strict quality assurance are non-negotiable. Today, our team undergoes regular training sessions, and our Quality Assurance program is designed to catch and correct any issues before they become problems. We now treat every project as if it were our own, ensuring that every detail is handled with care and precision.





Transitioning from Subs to a Full-Service Provider


In our early years, we often worked as subcontractors, handling specific cleaning tasks on larger projects. While this was a great learning experience, it also meant that we didn’t have full control over every aspect of the cleaning process. We witnessed firsthand how fragmented efforts could lead to gaps in service—like mismatched cleaning schedules or areas that were overlooked entirely.


This is why one of our proudest achievements is our evolution into a full-service cleaning company. Today, we handle everything in-house—from construction cleaning and post-construction cleanup to daily janitorial services, pressure washing, floor care, and more. This comprehensive approach allows us to maintain consistency, quality, and reliability across every project, ensuring that no detail is left behind.


Embracing the Lessons Learned


Looking back, every mistake and setback was a learning opportunity. We’ve taken those lessons to heart, and they now form the foundation of our company. The experience taught us the importance of:


  • Investing in Quality: Using the right tools and products to achieve the best results.

  • Effective Planning: Creating detailed schedules and checklists to ensure every project runs smoothly.

  • Continuous Training: Ensuring our team is well-trained and up-to-date on the best practices in cleaning.

  • Comprehensive Service: Offering a full range of cleaning solutions in-house to guarantee consistent quality.

The Impact on Our Clients and Our Business


The benefits of these lessons are clear. Our clients now trust us not just for one aspect of their cleaning needs, but as a partner who handles every part of the process with precision. We’ve seen projects go from delayed and chaotic to seamless and on schedule. Financially, our ability to deliver a full-service solution means fewer surprises, lower costs due to fewer reworks, and a stronger reputation in the market.


Our success stories—from pristine post-construction sites to spotless daily-maintained offices—speak volumes about the importance of never settling for “good enough.” A clean space is a reflection of quality work, and we’re committed to making sure our clients’ spaces shine.


Looking Ahead


As we continue to grow and evolve, we remain dedicated to the principles we learned along the way. Every project, whether it's a large construction site or a detailed cleaning job in a custom home, is an opportunity to prove that excellence is in the details. We are proud of how far we’ve come and excited about the future. Our journey is a reminder that sometimes the best lessons come from early mistakes—and that experience is the best tool in our arsenal.


At GD Pro Services, we believe that it’s not just clean until it’s clean—it’s GD Pro Services clean. And that difference makes all the difference.

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